Privacy policy

The following privacy policy explains how we collect, use and protect the information you give us when you use this website.

1. What information we collect

1.1 When describing you on our website, certain information may be collected automatically, such as your IP address, browser type, language preference and date/time. We also collect information that you voluntarily provide through your communication with us, such as names, addresses, emails and comments. Additionally during the order process, we collect additional information such as your names, shipping addresses, phone and payment information.

2. How we use your information

2.1 The information we collect is used to process and ship your orders. In addition, we may use your contact information to inform you about the progress of your order or about offers and updates that may be of interest to you.

3. Protection of your information and payment

3.1 The security of your personal information as well as payments is a priority for us. We have taken security measures to protect them from loss, access and disclosure to third parties. We use secure payment gateways specifically the Viva Wallet payment platform during checkout to secure your transaction as well as to hide sensitive information from third parties programmes.

4. Data Sharing

4.1 Your personal data is not disclosed, sold or shared with third parties without your consent, except as required by law.

5. Information about Ceramic Products

5.1 To provide our services, we may collect information about the ceramic products you select, your preferences, and other relevant information that helps us customize your experience.

6. Order Information

6.1 When ordering, we will provide you with information about fulfillment, delivery and payment. This information is not shared with third parties programmes and is kept by us for legal and commercial reasons.

7. Cookies Policy

7.1 We use cookies to improve your experience on our website. You can disable cookies at any time but please note that this may affect the functionality of some parts of the website.

8. Changes to the Privacy Policy

8.1 We may make changes to our Privacy Policy. These changes will be updated here.

If you have any questions or concerns about our Privacy Policy, please contact us via the contact page.

Thank you for visiting our website.

Last updated: 13/01/2024